Refund Policy



Project initiation at NWORK Media Pvt. Ltd. requires an upfront fulfillment of an initial payment which shall be specified relative to the requirement for which the estimate forwarded has/had been accepted by the party. PLEASE NOTE that no kind of work/service shall be initiated from NWORK Media until the initial payment (partial payment invoiced against the total cost of a project, invoiced prior to the initiation of any project) is made. We are not obligated or liable to any kind of deliverable or draft before the official initiation of any project, which is marked by the receipt of Purchase Order/acceptance of the forwarded estimate, with the initial payment. The initiation date of the project is marked by the receipt of the PO/confirmation with initial payment and thereby the length of the project determined.

It must be deemed understood in any and all circumstances that the advance/initial payment aforementioned is NON-REFUNDABLE on the immediate precedence of any work progress based on the project under question is forwarded to the receiving party. These payments are secured to ensure that work hour, equipment cost, studio time and job skill is covered for, whether or not the drafts/deliverable or any demos forwarded to the client are deemed acceptable, post acceptance of the estimate for the project under question.

If under any circumstance lister under Annexure B a project terminated either from NWORK Media Pvt. Ltd. or from the receiving party post initiation of said project and acceptance of the initial/partial payment and pre-completion and hand over of deliverables, the partial payment is deemed non-refundable at once and any request for refund at that point shall not be entertained whatsoever.

Please note that any project maybe subject to scheduled payments apart from and/or along with the aforementioned initial payment before, during, and post the timeline, in accordance to the total cost of the project under question, invoiced at intervals which will be forwarded to the receiving party along with the submitted quotation for a project. Non-adherence to the scheduled payments against the forwarded invoices may be deemed reason enough for loss of confidence towards client’s ability to complete the payments under question and also a precursor for the termination of the project under question.

NWORK Media Pvt Ltd. holds complete right to the continuation or termination of any project.

We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.


Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at